Store Policy

CUSTOMER CARE

Your satisfaction means everything to us.

Aurelia's artisans are of the highest quality. Each of their one-of-a-kind pieces will reflect its own unique and individual characteristics while fitting the general descriptive content listed for each piece. To keep your pieces in beautiful condition, please follow the care instructions listed with each product.

We do not accept refunds or returns on any handmade items. Exchanges are not accepted at this time to keep our staff and customers safe during the COVID-19 pandemic. If you have questions about any particular item, feel free to call, email, or visit us in person.

PRIVACY & SAFETY

Aurelia's website uses encrypted Wix software to keep your information safe when shopping online. Your information will not be shared with any other parties. Your security is of upmost importance.

 
PAYMENT METHODS

Aurelia's accepts all major credit and debit cards, as well as PayPal.